We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well received, correct delivery. Good product, I found the same in France for 20 €, so I bought it on DrWell. Much cheaper
A little bit small for my feet.
Same as the photo
The goods received. Longer than other purchases. The goods correspond.
I'm satisfied with that. The store tərəfdən was also slowed by cracking. Plus 5-6 is that the child is comfortable and comfortable. I'll cure the seller.
Fast delivery, quality is not bad. Seller recommend.
safe package,fast!! Thank you!
The goods did not come money returned
It came quickly and on time, the quality of the goods corresponds to the description
Very firm but also quite thick seam at the foot. This may be irritating give when tight sport shoes. Further good product
Came for a long time but the goods are good
Great bandage! Very satisfied! Velcro is very strong-do not sculpt it to the fabric part. I'll order more. I recommend
Great and very fast!
Thank you, corresponds to the description
It went very long, through latvia, winter passed, ordered for winter
The bandage fixes well, after washing slightly sat down. The order is satisfied.
Ürün my hand did not reach
Fast,safe package,excellent!! Thank you!!
A+++++ store recommended, well packed
Thought it stronger product structure. But worth the cost benefit.
Good quality and delivered on time
Good quality, thanks!
Good quality product, same as in the photo!
Excellent product and quickly your arrival.-
ARRIVED, USED AND USING AND ENJOYED, WHO ALREADY INJURED HIS ANKLE, THE IDEAL AND USE THIS PRODUCT, THANK YOU THE SERVICE YOU…
Really amazing product! Wore it the entire day and my ankle was not paining at all! The quality is really top notch!
order finally came through after taking more than two months. But the store was pretty helpful and made sure I got my item.