We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's awesome but it stinks like hell!!
good quallity product all is as expected ! the 12v AC Adaptor was broken but the store quickly resend it and now all is fine ! i recomend this seller and product !! fast shipping as well !
Super product :)
delivery of your order 11 days, it pleases very fast! хромает of packaging, bud and this box is being impression, not помялась in transit, torn and дряхлая hurt oh, two pillows брала and gift and search throw packaging but have. star will not take it, commodity itself because исправный come and whole, just a quality порадовало tailoring, all clearly and tidy, stray no smell. massage is not bad, use for foot very class, bliss straight, the прогревающего effect, it is not, just turn on light. other function more заявлены packaging cushion, but their also not, me this but not расстроило, tk functions of these goods on a word. total, good price for goods, in store смотрела in your city, this cushion cost 4300. прослужит see how long, to store thank you!
today dotarła paczuszka with this great masażerem me. Paczla zgnieciona gently, but nonetheless well packed and nothing to thankfully there happen with content. immediately massaging włączyłem it and very well and relaxed. Wszystlie dzielaja option. performance of this urzadzenia on big melee giant plus. recommend salesman and product itself.
makes массажу by the padushki this is expected magic personal: twists четырехголовочных two wheels. лажа магнитотерапию heating and pro and full. there are bulbs оыбчные backlight, no perceptible giving not heat. only finds and personal motor magnet magnetic sensor and more. justice store on that say anything need not written магнитотерапию pro, only. delivered in and yes полторы for кооробке by ordinary новгород mint bottom.
Order came quickly. box was crumpled, even though it was packed in pupyrchatuyu film. but the massager, and a very good quality. similar to the store are not less than 4 thousand.
Everything is super! everything works and gently! so far scary to neck притрагиваться department, a bit-tried dizzy (need to consult with doctor) and the other parts are not connected with spinal diseases unless rebuke doctor-super!