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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you. All ok!
It's very comfortable and helpful. Who have knee problems I suggest you to take it.
Injections are class! Yakinni. Do not overdo the leg.
For the third time i freeze here the bells. Duge zdovolanna yakistu. I'll give you one, come in three different places.
The product came for 1 month, the quality is good, i recommend.
Thanks to the store. I'm surprised. I ordered 16.03, i received 08.04 in hmao. Super
The order came quickly-a couple of weeks to kaliningrad. I order a second time, as the first product quickly stretched and when moving, crept creating discomfort. Asked the store to make silicone inserts on the inside of the product to prevent slipping when wearing, the seller responded positively, but when receiving found that there are no inserts inside, the seller deceived me. There are no foreign odors, when you wear it quickly stretched (consider this, if you think to make an order), when washing does not sit down. Price at the time of order 206 rubles
Delivery is fast. Size guessed. The quality seems not bad, time will show
In general, everything is not bad, but on my leg ska dangles, insulting (
Some too big, or stretched
The knee came up all well
Very good product!
For the third time i order. Pts satisfied
Everything is exactly as in the description of the product satisfied took za198,51
Took a companion, says good.
Not very fixed
It's a store I shop before. The product is very good store reliable. Arrived in Ankara in 23 days. Teşekkürler.
Knee pads of good quality, the size grid corresponds, but the store very long sent the order, for this and took off the star.
Satisfied with the product!
The knee pad is good quality and nice.But my order was L size but I have received XL.
Well sewn, came quickly.
Great item! I take the second time. When ordering, keep in mind that knee pads are sold one by one (not a pair). I run in them for about a year. Excellent yourself recommended (do not slip, do not press). Very satisfied.
Perfectly fixes. Very convenient.
Great. Quality is satisfied. Ordered a second time
I order not the first time. All excellent thanks)